People use exclamation points to suggest:
What exclamation points suggest to others:
The case I am making is unless you are writing very informally avoid using exclamation points in your emails. Just as you would not yell in someone’s face at work - especially if you wanted to keep working there -consider exclamation points, taboo. If you are tempted to use exclamation points to add emotion to your writing, instead, trust that your words will have the desired effect. If you are feeling emotional try writing the email and deleting it. It may make you feel much better.
ANNABELLE B-BAUMANN, Communication Coach
"Annabelle I've learned alot from you .....with your friendly art and your diversified lessons... it is never boring!!!" -Doris, BASF
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